Frequently Asked Questions

How to Register?

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1. Go to Profile

Tap the profile icon at the top right corner of the screen.
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2. Login or Sign Up

Choose to sign up using your email address, Google, Facebook or Apple ID.
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3. Provide Required Information

🔹If using a registered email

▫️Enter a valid email address and create a secure password.

▫️Follow the on-screen instructions to complete your profile.

▫️Check your email for a verification link and confirm your registration.

🔹If using Google/Facebook/Apple ID:

▫️Simply follow the on-screen steps to complete the registration

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How to Redeem Coupon?

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1. Go to Website

🔹Visit https://sooka.my/redeem via desktop or mobile browser.

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2. Log in or Sign up

🔹Log in with your existing account or sign up if you're new.

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3. Enter the coupon code

🔹Type your coupon code in the "REDEMPTIONCODE" field.

🔹Click "Redeem Coupon" and enjoy your show!

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Note: Some coupon campaigns may require you to enter your credit card details. A refundable RM1 will be charged for card authentication. Once your free trial ends, your subscription will automatically renew monthly unless you cancel before the trial ends.
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Available Payment Methods

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1. Credit/Debit Cards (One-off or Recurring)

🔹Accepts Malaysian-issued Visa, MasterCard, and American Express.

🔹Your card will be securely saved for future payments.

🔹You can remove your card anytime via Profile > Manage Payment.
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2. FPX/eWallet (One-off Only)

🔹Valid for single billing cycle only.

🔹You’ll need to manually renew for future cycles.
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3. In-App Purchases (One-off or Recurring)

🔹Available via Apple App Store or Google Play Store.

🔹Final charges may vary due to proration or promotions by Apple/Google.

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